Cashless Account Refund Policy

 

Didn't spend all the money on your JazzBands at the Seabreeze Jazz Festival?   Then here's how the refund process works:

 

FUNDS ADDED ONLINE OR ONSITE USING A CREDIT CARD: Leftover funds on your account purchased online using a credit card will automatically be refunded back to your card (less a $5.00 refund processing fee) within 10 business days following the end of the event.

 

FUNDS ADDED ONSITE USING CASH: Leftover funds on your account purchased onsite at the event using cash will require you to complete a Manual Refund in your online account page (less a $5.00 refund processing fee). Upon verification, the refund will be processed within 10 business days following the closure of the refund period.

 

The deadline to apply for a manual refund is May 14, 2021. Upon verification, the refund will be processed within 10 business days following the closure of the refund form.

 

CLICK HERE TO COMPLETE A MANUAL REFUND FORM: https://bit.ly/3u0GDtl

 

Please email seabreezesupport@intellitix.com with questions regarding your cashless account.

 

Please email seabreezesupport@intellitix.com with questions regarding your cashless account.

 

HOW TO REGISTER YOUR WRISTBAND FOR REFUNDS

 

If you have not already created your cashless account and linked your wristband, follow these easy steps to register for refunds.

 

STEP 1 – Create Your Account: Click here to be re-directed to the registration page. Simply enter your personal details and click “Register.”

 

STEP 2 – Login To Your Account: An activation link will be sent to the email address you used for registration. Once you activate your account, login and click the “Wristbands” tab, then the “I have a wristband” button to link your wristband to your account.

 

STEP 3 – Applying for a Refund: Click the “Refund” Tab from the top menu. Begin to fill out the Manual Refund Form in order to have your unspent funds refunded back to your bank account.

 

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